At 99 laju, your privacy is more than a promise — it is our responsibility. We are committed to protecting every piece of personal information you entrust to us, upholding internationally recognised security standards tailored for Malaysian users.
Six core pillars of our privacy policy 99 laju ensuring your personal information remains protected at all times
All data transmitted between your device and our servers 99 laju encrypted using 256-bit SSL/TLS protocol — the same level of encryption used by leading banking institutions and government agencies in Malaysia.
Your personal data is stored in secured data centres protected by multi-layered firewalls, real-time intrusion detection systems and strict physical access controls. Only authorised personnel are permitted to access our databases.
You have full control over your personal data. You may review, update or request deletion of your information at any time through your account settings or by contacting our support team 99 laju us.
We never sell, rent, or commercialise your personal data to any third party for marketing purposes. Your data is not our product — your trust is the most valuable asset we hold in building a long-term relationship with our Malaysian users.
Your data is retained only for as long as it is needed for the stated purposes or as required by law. Once an account is closed and all legal obligations have been fulfilled, your personal data will be securely deleted in accordance with industry-standard procedures.
In the event of any security incident affecting your data, 99 laju committed to notifying you within 72 hours. We have a comprehensive incident response protocol in place to minimise any impact on our users.
Important Note: This privacy policy explains how 99 laju collects, uses, stores and protects your personal information. By using our platform, you agree to the practices described in this privacy policy. Please read it carefully and contact us if you have any questions.
To provide a secure, high-quality online betting service, 99 laju collects various types of information from users. We only collect what is genuinely necessary — nothing more, nothing less.
Information you provide directly:
Information collected automatically:
We never collect sensitive information such as plaintext passwords, full bank PINs, or your online banking credentials. No representative of 99 laju that will request this information from you.
Every piece of information we collect serves a single purpose: to provide you with a better, safer, and more enjoyable betting experience on the platform 99 laju.
Data Minimisation Principle: 99 laju practises data minimisation — we only collect and process information that is strictly necessary for the stated purposes. We do not collect excessive data or retain it for longer than required.
99 laju does not sell, rent, or commercialise your personal data. However, there are limited situations where we may need to share your information with certain parties:
In all data-sharing instances, 99 laju ensuring that all recipients are bound by confidentiality and data protection obligations equivalent to or greater than our own standards.
As a user 99 laju, you have the following privacy rights, which you may exercise at any time. We are committed to respecting and facilitating the exercise of these rights:
| Privacy Rights | Description | How to Use |
|---|---|---|
| Right of Access | You have the right to request a copy of all personal data we hold about you in a readable format. | Contact support@99laju.im or live chat |
| Right to Rectification | If any of your information is inaccurate or out of date, you may request that we update it promptly. | Update directly in account settings |
| Right to Erasure | You may request the deletion of your personal data, subject to legal requirements that obligate us to retain certain records. | Submit a request via official email |
| Right to Restriction | You may request that we restrict the processing of your data in certain circumstances, such as while a dispute is being resolved. | Contact the 99 laju support team |
| Right to Object | You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason. | Unsubscribe via the link in the email |
| Right to Portability | You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider. | Submit a written request to us |
All privacy rights requests will be processed within 14 business days. For more complex cases, we may require up to 30 days and will notify you accordingly.
Platform 99 laju uses cookies and similar tracking technologies to enhance user experience, ensure account security and analyse platform performance. Below are the types of cookies we use:
Required for core platform functions such as login, session verification, and transaction security. These cookies cannot be disabled as they are critical to the operation of 99 laju.
Saving your personal preferences — such as your preferred language, display theme and platform configuration — to deliver a more comfortable experience every time you log in.
Helps us understand how users interact with the platform — the most frequently visited pages, time spent, and navigation patterns — for the purpose of continuous improvement.
Monitoring page load times, server performance, and technical issues to ensure 99 laju operates smoothly and efficiently at all times.
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. For guidance on managing cookies in Chrome, Firefox, or Safari, please refer to the respective browser's help documentation.
Your data security is our top priority 99 laju. We continuously invest in the latest security infrastructure to ensure your personal and financial information remains protected at all times.
Your Responsibilities: Your account security also depends on your own actions. Keep your password strong and unique, never share your login credentials with anyone, and always log out from shared devices. 99 laju will never ask for your password through any channel.
99 laju reserves the right to update this privacy policy from time to time to reflect changes in our data practices, new legal requirements or service improvements. We are committed to keeping you informed of any material changes.
In the event of significant changes to this privacy policy, we will:
Continued use of the platform 99 laju after the effective date of any changes will be considered acceptance of the updated privacy policy terms. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this privacy policy or how 99 laju handles your personal data, please contact us through the following channels:
We aim to respond to all privacy-related enquiries within 3 working days. For urgent account security issues, please use the live chat channel for an immediate response.
Answers to the most frequently asked questions about privacy and data security at 99 laju
Join over 500,000 Malaysian users who trust 99 laju for a safe, fair and enjoyable betting experience. Register for free today and claim a welcome bonus of up to RM 500.
✓ 256-bit SSL Protected | ✓ No Data Selling | ✓ Minimum Deposit RM 10 | ✓ 15-Minute Withdrawals | ✓ 24/7 Support